- Our Services
- Employment Law
- Family Law
- Personal Injury
- Professional Negligence
- Wealth Management
At Prolegal Solicitors we want to improve, and recognise that we can only continue to improve if you give us your feedback. We ask our clients what they think at the end of each job and meet with our business clients on a regular basis to check how we’re doing. We use this feedback to celebrate success, reward our staff and to learn and improve.
Our complaints policy
Prolegal Solicitors is committed to providing a high-quality legal service to all our clients. When something goes wrong, we want you to tell us about it. This will help us to improve our standards.
If you have a complaint, please contact us with the details.
What will happen next?
If you are not satisfied with our response:
If you are still not satisfied with our response:
If we have to change any of the timescales above, we will let you know and explain why.